Privacy Policy

1. Scope

This Privacy Policy describes how EzDu collects, uses, stores, and shares information when you use our mobile applications, websites, and related services (collectively, the "Services"). By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

2. Information we collect

• Account data: name, email address or phone number, password hash and profile details you choose to provide.
• Learning activity: subjects, topics, questions attempted, scores, time spent, streaks, achievements.
• Device and technical data: device type, OS, app version, and crash reports.

3. How we use information

We use the information above to:

• Provide, personalize, and improve the Services (e.g. difficulty adaptation, recommendations).
• Communicate with you about updates, security, and support.
• Measure engagement, fix bugs, and develop new features.
• Comply with law, enforce our Terms, and detect abuse or fraud.

4. Legal bases (where applicable)

If you are in a jurisdiction that requires a legal basis (for example, the GDPR), we rely on contract performance, legitimate interests (such as securing the Services and improving them), consent where required (e.g. certain marketing or non-essential cookies), and legal obligation where applicable.

5. Sharing of information

We do not share your personal information with anyone. Your data stays with EzDu and is never sold, rented, or disclosed to third parties for any commercial purpose.

6. Retention

We keep account and learning data while your account is active and for a reasonable period afterward for backup, dispute resolution, and legal compliance. Technical logs may be kept for shorter periods. You may request deletion subject to exceptions (e.g. legal holds).

7. Security

We use administrative, technical, and organizational measures designed to protect information (encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure.

8. Children's privacy

EzDu is intended for learners. If you are a parent or guardian and believe a child has provided us with information without appropriate consent, contact us at [email protected] and we will take steps to delete it where required by law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, or to object to or restrict certain processing. Contact [email protected] to exercise these rights. You may also have the right to complain to a data protection authority.

10. International transfers

EzDu operates entirely within Bangladesh. Your data is stored and processed in Bangladesh only — we do not transfer your personal information to other countries.

11. Changes

We may update this Policy from time to time. We will post the revised version with a new effective date and, where appropriate, notify you in-app or by email.

12. Contact

Questions about this Privacy Policy: [email protected]
Mailing address : EzDu, Rangpur, Bangladesh.